TERMS AND CONDITIONS

CANCELLATIONS

Appointments cancelled on the day or with less than 24hrs notice will be charged at 50% of the treatment cost.

RESCHEDULING

Appointments that require Rescheduling with less than 24hrs notice from the appointment time will be charged at 50% of the treatment cost.

NO SHOWS

Failure to show for an appointment will be charged at 100% of the treatment cost and will require a 50% deposit for all future bookings.

DEPOSITS

Some treatments/appointment times may require a 50% deposit.

TREATMENTS FOR UNDER 18s

Under 18s must have parental consent and be accompanied by a parent or guardian.

CHILDREN & BABIES

For health & safety and insurance reasons, children and babies are not permitted in the Hub.

GIFT VOUCHERS

Gift vouchers are valid for 6 months from date of purchase

Gift vouchers are not cash redeemable or refundable.

Gift vouchers can not be used in conjunction with any offers or discounts.

Please remember to bring your gift voucher with you to your appointment.

In the event of a no show or a cancellation without 24 hours notice given to cancel or change the appointment, the gift voucher will no longer be valid.